Tuesday, February 1, 2011 GE Profile : PFSS6PKXSS 36in 25.5 cu. ft. French Door Refrigerator, Ice/Water - Stainless Steel Review

Average Reviews:

(More customer reviews)I purchased an expensive GE Profile French Door Refrigerator on 4/24/10.It was delivered on 4/26/10.First, I plugged the unit in and it failed to cool.I went through all the troubleshooting tips in the manual without any luck.After dialing 5 different phone numbers, I was able to speak to a GE representative.The representative walked me through the process of turning the unit on.I asked them why this information was not in the user manual...they didn't know.Immediately after the unit started to cool, I heard very noticeable noise coming from it.I called the GE service number, and they sent out their repair person.The repair person told my wife that there was nothing wrong with the unit.I knew better, so I made them come out again and stayed home from work to be there.The repairman agreed that there was something wrong.He opened up the back of the unit and said he fixed it.The unit is still not fixed properly.I talked to GE Customer Service Representatives (Tee - Employee # 682851 & Lanee - Employee # 644793), and I told them that my GE refrigerator was a lemon.I asked them to replace it.They said that GE will not replace a refrigerator unless it is completely broken.I do not believe that GE cares about customer satisfaction.I will continue to fight this battle with GE.I recommend against buying GE appliances.They will not stand behind their product.

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Product Description:

Stainless Steel with Hidden HingesFeatures hidden door hinges and a smooth, stainless steel finish to provide a sleek appearance
Integrated Ice and Water Dispenser with Actual Temperature DisplayProvides chilled, filtered water and crushed or cubed ice while displaying the actual temperature of the refrigerator
ClimateKeeper with Dual EvaporatorsUses two evaporators to maintain higher humidity for fresh foods
LED LightingPlaces contents into clear, brilliant view
Freshness CenterOffers maximum convenience by utilizing two humidity-controlled drawers and 1 full-length adjustable temperature deli drawer
Slide 'n Store Freezer BasketOffers easy access and flexible storage
Dimensions: (HDW): 69 3/4 x 35 1/16 x 35 3/4 in
Total Capacity (cubic feet): 25.50 cu ft
Fresh Food Capacity: 17.30 cu ft
Freezer Capacity: 8.20 cu ft
Shelf Area: 30.40 sq ft
ClimateKeeper with Dual Evaporators
French Door C